Seeking: Hospitality & Service Coordinator/Manager – Private Luxury Residence (Detroit Metro Area)
Job Title: Hospitality & Service Coordinator/Manager – Private Luxury Residence
Location: Private Residences (within one-hour radius of primary home)
Employment Type: Full-Time
Travel: Occasional support at out-of-state residences
Compensation: BOE - will be discussed in the interview process
Position Summary
We are seeking an experienced, polished, and service-driven Hospitality & Service Coordinator/Manager to join our private service team within a luxury family residence. This full-time role requires a dynamic individual who can deliver an unparalleled hospitality experience and take ownership of all aspects of food and beverage service in both private and event settings. This position requires a flexible, hands-on leader with strong bartending skills, impeccable service standards, and the ability to create memorable experiences for the family and guests.
Key Responsibilities
Hospitality Service Role when principals are in residence:
Lead all dining and event service, including table setting, drinkware/silverware setup, plating, and chafing dish presentation
Execute formal and informal meal service (lunch, dinner, late-night)
Provide professional service during private in-home events & business meetings
Set and maintain the tone and energy of all guest-facing experiences
Beverage Program Management:
Create seasonal beverage menus tailored to the family’s preferences
Execute full-service bartending: create and serve cocktails, manage bar setup, curate and execute beverage programs
Manage alcohol, wine, and bar inventory using digital tracking systems
Recommend upgrades with luxury vendor options and budgets
Service Leadership & Oversight:
Lead and direct a team of 4–6 servers across various settings
Ensure seamless execution and flow of service during all meals and events
Train, coach, and delegate tasks effectively to the service team
Event & Catering Coordination:
Collaborate with local catering teams on menu development and event logistics.
Serve as a concierge and family liaison for service and logistics at corporate events.
Assist with setup, coordination, and breakdown of off-site and on-site functions.
Required Experience & Skills
Preferably 5 years fine dining, private service, or luxury hospitality environment (e.g., Four Seasons, Ritz-Carlton, private estates)
Proven bartending and beverage service skills; knowledge of mixology and wine
Experience managing or leading service staff in upscale settings
Strong sense of urgency and ability to read the room and adapt
Excellent communication skills and a charismatic, guest-forward personality
Tech-savvy; familiar with digital inventory tools and presentation software
Key Attributes
Warm, confident, and polished presence
Flexibility & positive ‘can do’ attitude with a focus on collaboration and adaptability
Natural leader who takes initiative and maintains control of the service flow
Passion for hospitality and creating exceptional guest experiences
Physical Stamina: While performing the duties of this job, the team member is frequently required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
Flexibility: Willingness to work flexible hours, including weekends, nights and holidays.
Communication: Good verbal communication skills with the ability to follow instructions and relay information effectively.
Transportation: Reliable personal transportation is required.
Miscellaneous Tasks: Perform other related duties as assigned by the Executive Chef or Property Manager.
Work Environment: Work is performed indoors in a temperature-controlled environment at room temperature.
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
To Apply:
Please email your resume to jobs@sparrowestaffing.com and include the position title in the subject line (e.g., Housekeeper/Houseman – Los Angeles).
